Fulfillment Center Associate

About Alice Walk

Alice Walk is a fast-growing women's clothing brand founded on the belief that pairing classic silhouettes with beautiful, high-quality materials is the key to creating a fresh-yet-timeless wardrobe. We believe less is so much more. Classic, clean and truly timeless – that is our design philosophy. Those special staples you love and will wear for years to come. All of our clothing is designed in-house and then thoughtfully produced in small batches by expert factory partners around the world. Alice Walk is run by a small team based out of Boston, and all of our fulfillment is done in-house!

Website : www.alicewalk.com

Instagram : @alice_walk

ABOUT THE ROLE

We are looking for a highly motivated and detail-oriented individual who loves operations and hands-on work to join our team at our fulfillment center in Mansfield, MA. The ideal candidate will live in / near Mansfield, MA.

The role will be a combination of e-commerce order fulfillment, receiving / organizing large shipments of product, inventory management, quality control, and supporting the efficiency and organization of the warehouse. We are a small, tight-knit group that is passionate about the growth and reputation of our brand – and values relationships, team culture and a positive work environment.

DUTIES + RESPONSIBILITIES :

Daily fulfillment of e-commerce & wholesale orders, which involves : Picking and packing customer orders with the utmost attention to detail / / Packing large shipments for wholesale orders

Processing customer returns, which includes : Inspecting, steaming and folding returned pieces back to their original condition / / Processing returns via our online returns portal and troubleshooting technical issues

Quality control : carefully inspecting garment quality of incoming shipments when necessary

Receiving, counting and organizing large shipments of product

Inventory management : taking accurate and thorough inventory counts, and rectifying discrepancies

Assisting with logistics tasks, which may include : Processing shipping insurance claims, creating international shipping labels and commercial invoices

Maintaining a neat and organized work environment.

Skills & Requirements

Extremely detail oriented with strong follow through

Ability to organize and prioritize multiple projects in a fluid environment

Sense of urgency with time management and task completion

Proactive problem solving

Excellent communication skills

Experience in an apparel retail environment is a plus! (but not required)

Must be able to : move and lift 30 lbs (and 50lb occasionally); be on your feet while working (standing or walking); occasionally will need to climb a step ladder.

Very comfortable using computers, learning new software and troubleshooting technical issues; comfortable using Excel; experience with Shopify / shipping platforms is a plus! (but not required)

Details :

Approximately 15-25 hours per week, Monday - Friday (with ability to increase during busy periods)

Start and stop time somewhat flexible (between 9am - 4pm)

Paid hourly (Rate to be determined based on experience) with paid holidays and time-off

401k with company match

Generous employee clothing discount

If you're interested in this position, please email hello@alicewalk.com with your resume and a brief email explaining why you would be a good fit for this role.