Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances.
Basic Job Functions :
Vulcraft Utah a division of Nucor is seeking to fill the position of Quality Coordinator at our Brigham City Utah office.
Basic Job Functions
- Resolve Post-Delivery Issues : Proactively manage and address all post-delivery and field-related concerns in collaboration with field and project managers. Gather and document all necessary information to complete Customer Service Reports (CSRs) and engineering investigations.
- Support Field Operations : Provide expedited materials and detailed repair instructions to field teams to ensure projects stay on schedule and meet delivery timelines.
- Lead Back Charge Investigations : Conduct thorough investigations and lead negotiations with project managers and customers to mitigate potential back charges and protect company interests.
- Facilitate Monthly QSR Meetings : Organize and lead monthly Quality Service Review (QSR) meetings. Present feedback, identify trends, and collaborate with the division to implement product and quality improvements.
- Drive Cross-Functional Solutions : Partner with internal departments to resolve field issues and identify opportunities for process enhancements and operational efficiency.
- Interpret Technical Documentation : Demonstrate proficiency in reading and interpreting blueprints, Bills of Materials (BoMs), engineering documents, and shop orders.
- Deliver Exceptional Communication : Uphold the highest standards of service through clear, professional, and responsive communication—both written and verbal—with internal and external stakeholders.
- Provide Project Management Support : Serve as a reliable backup to Project Managers when needed, ensuring continuity and support across project phases.
- Commit to Extended Hours : Be available and willing to work beyond 40 hours per week in the office to meet project demands and deadlines.
- Travel as Required : Be prepared and equipped to travel to job sites when necessary to support field operations and customer needs.
- Embody Ownership and Initiative : Exhibit a strong sense of project ownership and a proactive, solution-oriented mindset in all aspects of the role
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Minimum Qualifications :
High School Diploma, GED, or higher2+ years in the construction industry.Be willing to and have the means to travelPreferred Qualifications :
1+ years of experience in the steel joist industry.Previous experience in a sales or project manager role.Willingness and desire to relocate