Collections Supervisor - Hoboken, NJ

Collections Supervisor

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you'll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them people.

As a Collections Supervisor, you'll join a collaborative team ensuring that our clients can deliver their services uninterrupted. Based in Hoboken, New Jersey, you'll have the opportunity to manage the operation and maintenance of the collection system, and all essential components as outlined in the contract.

Essential Duties and Responsibilities

Plans, coordinates, and directs the maintenance, operations, and repair of wastewater collection systems including pump stations, solids and floatables facilities, sewer and catch basin cleaning, vehicles, and other components associated with our system.

Familiar with operations of a combined sewer system, managing combined sewer overflows (CSO's), and reporting to NJDEP.

Supervises field and shop operations, and coordinates field work with other departments.

Supervises the maintenance of work records and certifies field repair logs, if needed.

Manages the CMMS system to ensure work is completed on time, and maintenance activities are properly documented.

Prepares comprehensive progress and work reports and time and cost reports as required.

Consults with subordinates on matters of workloads, requests, records and reports, and priority assignments. Develops work programs and budget estimates for the department.

Plans, assigns, supervises, and evaluates the work of staff; assists with the hiring and training of new employees.

Requisitions material, tools, equipment, and contractors, as needed, for the operation, maintenance, and repair of the collection facilities; Supervises and directs contractors and crews; Reviews and approves invoices for payment.

Establishes safety precautions against occupational hazards. Understands traffic control measures for field work.

Receives and investigates complaints and requests from the public regarding sewer service. Diagnoses operating problems and directs effective corrective procedures.

Performs related work and other duties as required.

Performs inspections of storm water detention systems and FOG systems (Fats Oils, and Grease).

Performs emergency response duties as necessary, which also includes communications with customers and the public agencies.

Familiar with CCTV inspections and reporting, and sewer improvement projects.

Prepare monthly projects for outside contractor for repair of manholes, catch basins. And other horizontal assets in the collection system.

Review and prepare monthly payment applications submitted by contractors for repairs performed in the collection system.

Prepare and submit monthly DMRs reporting CSO activity in the combined sewer system.

Respond to concerns raised by local officials and direct responses by directing on call personnel both during work hours as well as after hours and weekends.

Assist in the review of applications for new sewer connections.

Inspect installation of new sewer connections and stormwater retention systems.

Coordinate the inclusion of new information into the GIS mapping including new construction of collection system facilities and information regarding rehabilitated sewer mains and new CCTV inspection video.

Prepare monthly collection system activities report for the Authority's board meetings including responses to customer concerns, sewer main and catch basin cleaning progress.

Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you and deliver the world's most challenging Operations Management projects, together.

#OMFS #BIA #OurJacobs #BoldlyMovingForward #ChallengeAccepted

Level 4 NJDEP Wastewater Collections System Operator License, or ability to obtain the level 4 license within 1 year.

5 to 7 years of experience in the construction, maintenance and operation of collections and distribution systems

New Jersey Class B Commercial Driver's License

Ideally, here's what you will also have :

High school diploma or GED

Excellent ability to multi-task, provide timely responses, and coordinate field work.

PACP Certification or ability to obtain the certification within 1 year.

Understanding of ArcGIS and data management.

Basic electrical / mechanical knowledge involved in working on pump, motors, pump station controls, SCADA, and other equipment such as high velocity sewer cleaning equipment, power rodding, or other equipment used in removing debris from sewer pipe, and related equipment including line cleaning, TV inspection, and vactor truck and clam truck operation.

Knowledge of safe work practices, supervisory training, principles of budget preparation and expenditure control and federal and state laws as they pertain to the water / wastewater industry.

Working Conditions & Physical Requirements :

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees.

The physical and environmental demands required to perform the essential duties of this position include standing, walking, sitting, coordination, balance and agility demands, which may include the ability to stoop, kneel, squat, grasp, reach, perform repetitive hand movements. Additional demands may involve a specific level of dexterity, grip strength, climbing and cardiorespiratory demands. The work areas may be indoor, outdoor, have loud noise, active machinery, high pressure fluid systems, electrical equipment, confined spaces, heights and depths, fumes, air borne particles, noxious gases, and chemicals. The use of appropriate safety equipment will be mandatory in these areas to prevent hazardous contact.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $100,000.00 to $125,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on September 03, 2025. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Locations

City : Morristown

State : New Jersey

Country : United States