Service Inside Sales

Job Overview

Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to Maryland with over 30,000 customers and over 1,800 employees. Encore's mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions.

Are you a driven sales professional who thrives on building customer relationships and closing service contracts? This inside sales role is ideal for someone who understands the value of recurring service, knows how to build trust with clients, and wants to grow with an industry leader in fire protection and life safety systems.

As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Interstate Fire Protection, based out of White Plains, New York. This partnership not only allows us to expand our footprint and find top talent in the Westchester and Fairfield County area, it also allows us to work with industry leaders who strive for the same level of excellence as we do.

Here's what you can expect :

• Work with customers to build long-standing relationships
• Collaborate with other departments, such as Operations, to ensure the customer receives our unique service experience
• Be the customer's advocate and main point of contactdirecting them to the right team members when needed
• Review past inspection reports to identify service needs and build accurate quotes
• Perform administrative duties such as preparing proposals, sending contract renewals, and completing required forms

This will account for about 90% of your time. The remaining 10% will be spent out in the fieldmeeting customers face-to-face, building rapport, and surveying life safety equipment to help you effectively quote and sell service contracts.

While technical experience with suppression systems is helpful, here's what it takes to succeed in this role :

Qualifications :

What we offer :

As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few perks that a successful individual in this role can expect :

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO / AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.