Service Sales Manager, Commercial Roofing

Job Description

Job Description

Pay : $100,000.00 - $120,000.00 per year

Job description :

Our commercial roofing company has been serving Colorado and the surrounding states for over 40 years. We are committed to providing quality commercial roofing systems for all of Denver and surrounding area customers. Through hard work, excellent service, and skilled employees.

The Director of Service Solutions and Customer Relations plays a key role in the division's leadership team. This position will manage overall department strategy and sales. Provide office and field oversight to align with the company annual plan, budget, and directives, and oversee estimating and customer relations management for large complex commercial portfolios of maintenance and repairs.

Key functions :

Manage all day-to-day departmental responsibilities including schedules, generating service tickets, communication with field staff, and developing relationships with clients.

Provide consistent and effective leadership to the Service department with a focus on employee development and growth.

Develop, sell, estimate, and bid work.

Review contracts and proposals to verify intended scope of work, ensuring the highest level of customer satisfaction and company profitability.

Partner with Marketing and Sales departments to develop sales leads, increase sales, and promote our company's services.

Regularly conduct jobsite visits to ensure projects are compliant with customer and company expectations.

Identify and resolve departmental issues in a timely manner.

Ensure service billings are processed timely and assist in the collection of past due accounts receivable for all service-related work.

Comply with company safety standards to promote a safe and clean working environment.

Coordinate jobsite inspections.

Requirements :

Commercial roofing industry experience, 7+ years (required).

Managerial / Supervisory experience, 5+ years (required).

Solid understanding of various commercial roofing systems and manufacturers including TPO, PVC, modified, and built-up.

Ability to read, analyze, and interpret general business documents, job specifications, technical procedures, and / or government regulations.

Strong financial management skills.

Good verbal and written communication skills.

Proficiency with Microsoft Excel.

Ability to develop and maintain relationships with clients, vendors, and coworkers.

Ability to climb ladders and visit commercial roof sites.

Benefits include :

Medical, Dental, and Vision insurance with several plan options to choose from.

Paid Time Off.

Paid Holidays.

401(k) with company match.

Flexible Spending Accounts.

Salary $110K+ strong incentive bonus plan.

Job Type : Full-time

Benefits : 401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance