Residential Advocate (Case Worker)

The Residential Advocate will support victims of domestic violence through the provision of trauma informed advocacy and case management services. Residential Advocate is committed to promoting the safety and empowerment of their clients and will offer individual and group case management / advocacy services along with crisis intervention, accompaniment, and information and referrals.

• Assist in identifying needs of clients, setting individual goals both short and long term, and giving appropriate referrals and resources to fit their needs.
• Perform on-site, hotline, and advocacy line crisis intervention and help clients and callers develop safety plans
• Establish referral relationships with other social service agencies and attend community coalition meetings.
• Serve as an advocate for clients in obtaining community resources such writing letters on behalf of clients, and coordinating assistance for clients with other service providers, such as meetings with housing programs, medical appointments, legal service coordination, etc.
• Assisting clients by either accompanying or coordinating with other service providers, such as meetings with housing programs, medical appointments, court, legal service coordination, etc.
• Maintain accurate and timely documentation of client services and case notes in compliance with agency guidelines.

Skills / Requirements :