Construction Communication Coordinator in Forney Job at Energy Jobline ZR in For

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid‑South, offering world‑class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best‑in‑class infrastructure and technology, while coupling it with a world‑class customer‑focused experience.

General Summary

The Construction Communications Coordinator is responsible for serving community as the network build and deployment subject matter expert. In this role, the Construction Communication Coordinator will proactively provide information to both internal teammates, while also addressing questions and resolving concerns about network deployment and construction related activities.

Essential Job Functions

• Coordinates the execution of all construction related customer communication including direct mail, door tags and yard signs;
• Contacts existing and potential customers concerning any problems or concerns they might have as a result of the construction process;
• Researches, effectively manages and develops appropriate solutions to complex and sensitive customer‑facing issues;
• Documents concerns, research practices and resolutions in order to improve processes;
• Works closely with Construction Communication Manager to generate and maintain performance reporting;
• Acts as a point of contact for construction contractors to ensure communication to appropriate company departments;
• Works with marketing and print vendor to maintain supply of all materials;
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required;
• Performs other duties as required.

Knowledge, Skills, and Abilities

Education and Experience

Bachelor’s Degree or equivalent combination of education and experience.

Proven success collaborating and building strong relationships with customers; demonstrated ability to manage customer escalations and drive to desired outcome is required.

Experience with Smartsheet, Excel, Outlook and Word.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to , , , , , , , , protected Veteran status, , or any other characteristic protected by law.

We strive to maintain a drug‑free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short‑term and long‑term , 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

If you are interested in applying for this job please press the Apply Button and follow the application process.

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