Cluster Director, Learning and Development
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility join us.
Your Leadership
- Responsible for delivering, designing, and implementing learning and development initiatives that drive performance to extraordinary levels for multiple properties
- Champion of Pendry culture, values, missions, and vision
- Oversee, track, and audit all required compliance and brand learning on the property level
- Create new and innovative learning curriculum via Workday (HRIS) and / or other platforms
- Support managers in the completion of the ten (10) day learning and onboarding process, to include checklist, and facilitate feedback to associates, managers, and the executive committee
- Design and deliver leadership programs and tools that will enhance performance and productivity
- Responsible for preparation and printing of all materials for learning classes, to include blocking space, creating banquet event orders, organizing, and filing material
- Oversee and assist with coordinating and tracking yearly assessments, proctoring, study guides, and other required testing
- Share and present insightful learning moments via staff presentations, shift meetings, and / or departmental meetings
- Drive measurable improvements that considers all the factors that impact the overall guest and associate experience by attending shift meetings regularly
- Plan and assist with execution of associate recognition programs
- Participate and assist as needed in the property outreach programs
- Assist with preparing and maintaining the annual learning budget and other expenses
- Deliver on guests' expectations and have the desire to create wow moments
- Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate about providing exceptional learning and development supportYou are a pro-active business partnerYou are passionate about providing exceptional service and creating memorable momentsYou are open to learning, developing, and growing both yourself, personally, and helping others do the sameYou are trustworthy and have integrityMust Haves
A minimum of two (2) years' experience actively serving in a human resource management or learning leadership roleExcellent presentation and facilitation skillsRequired proficiency, knowledge, and experience in creating training materials and technical content, coaching, mentoring, and public speakingStrong attention to detail with the ability to create high quality training syllabi and other resourcesDynamic and inspirational skills a plusGood communication and interpersonal skillsAbility to solve problems and make rational and objective decisionsProficient in Word, Excel, PowerPoint, and OutlookExperience using Workday preferredLuxury hotel and / or Forbes experience, a plusYou will Enjoy
DTO (Discretionary Time Off)Healthcare benefitsHealth Savings Account and Flexible Spending Accounts401[k] retirement plan with company matching, fully vested, and loan optionDailyPay OpportunitiesBanking and Investing Program offers preferred rewards, mortgage discount, and waived feesFertility & Family Forming AssistanceParental leave pay differentialPet InsuranceHotel discountsFree mealsFitness & wellness discountsLinkedIn Learning membershipHearts of Pendry community engagementAssociate's events throughout the yearPhysical Requirements
Must be able to sit at a desk for up to five (5) hours per dayWalking and standing are required, and length of time may varyMust be able to exert well-paced ability to reach other departments of the hotel on a timely basisTalking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates; use of these senses will occur on a constant basisGrasping, holding, sitting, walking, repetitive motions, bending overAbility to lift and carry up to 50 poundsIn the United States, we are proud to be an Equal Opportunity Employer veterans / disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
The pay scale for the Cluster Director, Learning and Development is from $110,000.00 to $130,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.