Patient Access Rep - Specialty (Breast Health & High Risk)

Patient Access Representative

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Job Summary :

The Patient Access Representatives are primarily responsible for completing an efficient and organized check in for the patients; ensuring throughput and customer service are top priorities. Excellent customer service skills are crucial in this role, as the Patient Access Representative must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy.

Minimum Qualifications :

• Excellent written and verbal communication skills
• Ability to work in a fast-paced professional environment
• Excellent organizational skills
• Promotes a positive image of STPH while maintaining strict confidentiality
• Some positions are essential personnel during disaster situations
• Depending on location, process and system knowledge will differ

Preferred Qualifications :

Physical Demands :

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required.

Physical Effort required :

Constant (67%-100%) : handling / feeling, talking, hearing, seeing

Frequently (34%-66%) : reaching

Occasionally (1%-33%) : lifting, carrying, pushing / pulling, climbing, balancing, stooping, crouching

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision, and values. St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.