IT Systems Specialist
ProactNew York, NY, United States10 hours ago
Job type
- Full-time
Job descriptionProvide timely support of issues and questions utilizing the companys ticketing system. Procure, provision, configure, upgrade, repair, and maintain end user technology including : PCs, laptops, tablets and peripherals Point of sale hardware Wireless handhelds and printers Cellular devices including phones and hotspots Maintain equipment depot to ensure requests are handled in a reasonable timeframe. Configure and support a variety of applications in use throughout the organization. Configure and support vpn, soft phone, and other tele-workforce technologies. Ensure IT policies and procedures are followed and enforced for : Asset tracking Device encryption Anti-malware protection Multi-factor authentication Patching of operating systems and applications Other operational and security related processes Analyze systems data to help ensure system conformance to standards. Document standard operating procedures and system configuration standards to drive consistency. Utilize scripting to efficiently deploy changes across multiple systems and platforms. Provide off hours on-call assistance for urgent service affecting issues. Responsible for completing all mandatory and regulatory training programs. Perform other duties as assigned Minimum : AS Degree or higher in a technology related field. 2 Years experience servicing PCs and other technology listed above. Drug Test Initial and continuous exclusion and sanction / disciplinary monitoring Valid drivers license.
Scope of Responsibilities
Work under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals
Job Summary
Provide support to all divisions of the Kph organization through the configuration and support of employee facing hardware and software technologies.
- This is not a remote position and will be based out of our Syracuse or Gouverneur, NY Office
Primary Job Duties
Educational Requirements
Experience
Special Conditions of Employment
Compensation
$25.00 - $27.00 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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It System Specialist • New York, NY, United States
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