End User Support Manager

Job Description

Job description :

Job Title : End User Computing (EUC) Project Manager

Location : Santa Clara CA 95054

Contract : 3+ Months

Pay Rate - $44 to $46 / hr. on w2

Job Title : End User Computing (EUC) Project Manager

Description :

Client Corporation is seeking an experienced End User Computing (EUC) Project Manager to lead and manage large-scale PC deployment and refresh initiatives across multiple geographies. The ideal candidate will have extensive hands-on knowledge of the PC / EUC environment and a proven track record managing third-party vendors, coordinating cross-functional IT teams, and ensuring successful delivery of end-user technology solutions.

This role requires a proactive, self-sufficient professional who can thrive in a fast-paced, complex corporate environment and make key decisions with minimal supervision.

Key Responsibilities :

• Oversee PC deployment, Windows refresh, and asset lifecycle management projects across multiple sites.
• Manage and direct multiple third-party vendors to ensure project delivery within scope, timeline, and budget.
• Coordinate with internal IT teams supporting BAU operations such as Service Desk, SOC, and End-User Support.
• Lead and develop project methodologies including Agile, Waterfall, Kanban, and Lean.
• Drive operational excellence across EUC initiatives, including device provisioning, telephony (LoopUp), and endpoint administration.
• Monitor project milestones, mitigate risks, and provide clear, consistent updates to stakeholders and leadership.
• Craft and deliver executive-level presentations for IT and business teams.
• Continuously improve deployment processes, end-user satisfaction, and vendor performance metrics.

Required Hard Skills :

Hands-on experience with one or more of the following :

Required Soft Skills :

Preferred Qualifications :