Floor Manager / Internet Director

Job Description

Job Description

Career Opportunity : Floor Manager

Location : Legacy Ford - [McDonough, GA]

Are you a dynamic, results-driven automotive leader who can seamlessly bridge the digital showroom and the physical sales floor?

[Your Ford Dealership Name] is looking for a talented and experienced professional to take on the crucial, hybrid role of  Floor Manager . This is a high-impact position that demands a sharp focus on both e-commerce excellence and team management / sales performance .

What You Will Do :

Own the Digital Pipeline : Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure rapid, high-quality responses and maximum appointment-to-show rates.

Lead the Sales Floor : Serve as a Floor Manager , actively working deals, appraising trades, securing financing, and closing sales to maximize gross profit and volume.

Mentor and Develop : Train, motivate, and manage a team of Business Development Representatives (BDRs) and Sales Consultants to achieve both internet and showroom sales targets.

Set Strategy : Collaborate with the General Sales Manager (GSM) to develop and execute digital sales strategies, BDC processes, and floor procedures that ensure a top-tier customer experience.

Drive CSI : Maintain exceptionally high Customer Satisfaction Index (CSI) scores across all digital and in-store touchpoints.

What We're Looking For :

Proven, verifiable experience (2+ years preferred) in Automotive Sales Management , with a strong background in Internet / BDC operations.

Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management tools.

Exceptional leadership, coaching, and deal-closing skills.

A true "team player" who thrives in a fast-paced, high-volume environment.

Ford / Lincoln experience is a plus, but not required.

What We Offer :

Highly Competitive Compensation Plan : Industry-leading pay structure (salary + uncapped commission / bonuses) commensurate with experience and results.

Full Benefits Package : Health, Dental, Vision, 401(k) with company match.

Career Growth : A clear path for advancement within our organization.

A Positive Culture : Work alongside a professional and supportive management team at a leading Ford dealership.

Ready to lead our sales into the future?

If you are a proven difference-maker who can excel on both the internet and the floor, apply today!