Client Success / Coding Manager

Job Description

Job Description

Salary :

About Plutus Health Inc. :

Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc. 5000 fastest-growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest-growing companies in Dallas.

Job Description :

We are seeking an experienced Client Success / Coding Manager with expertise in medical coding, auditing, and compliance to oversee client relationships, coding operations, and revenue cycle optimization. This role requires a deep understanding of CPT, ICD-10, HCPCS, payer policies, and denial management, ensuring that clients receive best-in-class coding services and compliance support.

The ideal candidate will have a strong background in medical coding, compliance audits, RCM workflow optimization, and payer regulations, along with exceptional client relationship management skills.

Key Responsibilities :

Client Success & Relationship Management :

• Serve as the primary point of contact for clients, ensuring smooth communication and resolution of coding-related concerns.
• Develop and implement client engagement strategies to maximize satisfaction, retention, and revenue growth.
• Conduct Quarterly Business Reviews (QBRs) and compliance audits to drive process improvements.
• Identify upsell and cross-sell opportunities within client accounts to expand coding service offerings.

Medical Coding & Compliance Oversight :

Revenue Cycle & Denial Management :

Cross-Functional Collaboration & Leadership :

Required Qualifications :

Why Join Plutus Health Inc.?