Billing Manager

Job Description

Job Description

Description : Job Summary

The Billing Manager will be responsible for overseeing billing and optimizing all aspects of accounts receivable operations, ensuring accurate and timely invoicing and cash applications. The ideal candidate will have extensive experience in accounts receivable management, with proficiency in NetSuite or similar ERP systems. They will possess strong leadership skills, high attention to detail, and a commitment to delivering exceptional results.

Duties & Functions

• Develop and implement policies and procedures to optimize accounts receivable processes, improve efficiency, and enhance internal controls.
• Oversee the billing process, ensuring accurate and timely invoicing in accordance with contractual terms and company policies.
• Design and implement scalable AR processes.
• Develop training programs to ensure team is well-trained and functional
• Continuously assess and refine AR workflows to improve efficiency and accuracy.
• Collaborate with other business stakeholders to develop or refine AR workflow and processes.
• Maintain strong relationships with customers to facilitate prompt payment and resolution of any billing issues.
• Reconcile accounts receivable sub-ledger to the general ledger, investigating and resolving any discrepancies in a timely manner.
• Collaborate with sales, customer service, and other departments to resolve billing and collection issues and address customer inquiries and disputes.
• Maintain and reconcile deferred revenue schedules and recognize revenue based on accounting policies and procedures.
• Maintain accurate records of customer transactions, adjustments, and account balances in NetSuite.
• Review and maintain backlog reporting to ensure proactive customer billing.
• Stay current on industry trends, regulations, and best practices related to accounts receivable management, incorporating new ideas and technologies as appropriate.
• Work closely with the collections team to ensure timely collection of receivable balances.
• All other duties as assigned.

Requirements :