Senior Project Manager- Strategic Initiatives

Sr. Project Manager Strategic Initiatives

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know : Are you FIS?

About the Team :

As a Sr. Project Manager Strategic Initiatives, you will be responsible for successful execution of strategic initiatives within the Global Client Success organization working across the team's more than 200 colleagues. The Client Success organization provides account management to the companies' more than 14,000 clients and is accountable for delivering a seamless experience while guiding the client through the lifecycle journey. Client Success is also responsible for developing product expertise to drive value realization through product adoption and help clients achieve their business objectives.

Our team is on a mission to provide unified and proactive relationship management that delivers value realization and client loyalty through product usage, expertise and operational agility.

About the Role :

In this role, you will lead strategic initiatives that aim to deliver on our mission and improve the client experience at FIS. You will be working alongside members of the senior leadership team and will be required to display tenacity, creative problem solving, high level of discernment along with the ability to navigate large complex organizations. Candidates who are adept at influence and emotional intelligence will excel in this highly visible, strategic organization.

If you are up for the challenge, we want to learn more about you and the diverse skill set you can bring to our high performing team.

What You Will Be Doing :

• Guide Communication Team to ensure that new process and technology design elements are being appropriately communicated to the organization
• Ensures consistent presentation of the project in all media
• Coordinates the change partner network responsible for communicating the change into the organization
• Facilitate meetings, deliver presentations as required
• Develop and maintain a strong working relationship with stakeholders at multiple levels
• Ensures timely and high-quality deliverables of the team
• Assists with development of detailed Change Management plan into the overall project plan
• Identifies, tracks, reports, and resolves issues
• Works with other team leads to ensure integration across teams
• Provides regular updates to Stakeholders as requested

What You Bring :

What We Offer :