Administrative Assistant

Join Our Growing Real Estate Team as an Administrative Assistant/Client Care Coordinator

Are you an organized, detail-oriented professional who thrives on creating exceptional client experiences? The Junell Realty Group, a top-performing team at Keller Williams Realty serving Northern Nevada since 2016, is seeking a skilled Administrative Assistant / Client Care Coordinator to become an essential part of our team.

In this role, you'll be the backbone of our operations—supporting our agents and clients through every step of the home buying and selling journey. You'll manage schedules, coordinate with vendors, keep clients informed and excited, and ensure nothing falls through the cracks.

You're a great fit if you:

• Excel at organization and follow-through with unwavering attention to detail
• Communicate clearly and professionally with clients, vendors, and team members
• Learn quickly and adapt to new systems and technologies
• Take pride in doing things the right way, every time
• Draw energy from problem-solving and working with people

About the role: This is not an entry-level position. We're seeking someone with 2+ years of administrative experience in a fast-paced, client-focused environment. A real estate license is preferred, or you should be motivated to become licensed within your first 6 months (we'll support you in this process).

Compensation:

• Salary $45,000 - $55,000 yearly (higher for licensed candidates)
• Health insurance with employer contribution
• 15 days paid time off, plus 9 paid holidays
• Profit Share
• 401(k) retirement plan with company match
• Real estate license & continuing education reimbursement
• Mileage reimbursement for work-related travel

Hours: 8 am to 5 pm

Location: South Reno.

If you're ready to grow your skills while making a real impact on clients' lives, we'd love to hear from you.

$45,000 - $55,000 yearly

• Be the first point of contact in handling phone inquiries
• Prepare agent materials for client consultations
• Schedule service providers on behalf of team members and clients
• Communicate weekly with active clients, providing updates, and what they can expect next
• Confirm client consultation appointments on behalf of agents
• Provide administrative support to the executive assistant & move manager
• Make outbound reminders and follow-up calls to monthly seminar attendees
• May meet with sellers to accomplish necessary repairs, improvements, and cleaning
• Create and maintain an operations manual that documents all systems and standards

• 2+ years of administrative support experience in a demanding and challenging environment with a focus on client service
• Proficiency in MS Word, Excel, and Outlook/Email is required
• Excellent grammatical, editing, and proofreading skills are required
• Excellent organizational and prioritization skills
• Excellent oral and written communication skills
• Administrative training in business & office administration
• Ability to make solid business decisions, problem-solve, and operate in a highly dynamic work environment
• Proven ability to exercise a high degree of confidentiality and objectivity
• Ability to work in a team setting and conduct and present oneself in a highly professional manner with both internal and external clients and personnel
• Proven ability to set priorities and work independently with little or no supervision
• Willing to learn scripts and dialogues
• High school graduate, preferably with a Bachelor’s Degree
• Real estate license preferred or willing to obtain within your first 6 months

We're a top Northern Nevada Real Estate team with tech-forward systems and a skilled support team to help clients with selling, buying, and investing in real estate.

Our team has been serving seniors who are relocating since 2004 and has successfully supported individuals, couples, and their families in making post-retirement moves.

When clients hire the team, they gain access to our turn-key approach to senior-living decision-making, relocation, downsizing, simplifying, and re-inventing their retirement lifestyle. We are a collaborative team, innovative, professional, and dedicated to providing excellent service.

Learn more about us at www.JunellGroup.com and ww.RetiredLivingTruthSeries.com