HVAC Installation Manager

Overview

The Installation Manager plays a key role in supporting both field and office operations within our HVAC department, with a primary focus on equipment installation. This position is responsible for reviewing upcoming projects, defining the full scope of work, identifying necessary material, and delivering clear instructions to ensure each installation meets local Mechanical Code requirements and PWC standards. A strong sense of urgency and attention to detail are essential, as assignments must be completed efficiently, accurately, and with minimal supervision. Success in this role also depends on effective communication with Client Services, Program Support, Program Managers, Technicians, and Installers.

Responsibilities

• Review paperwork and photos in the work order packet to ensure a thorough understanding of job requirements.
• Communicate with Program Managers as needed to gather all necessary information to fulfill contract terms and meet client expectations.
• Directly manage Technicians and Installers, providing coaching and performance management to elevate their success.
• Identify and resolve any deficiencies, inaccuracies, or issues before the job is processed.
• Immediately notify the Program Manager and Project Managers of any scope-related issues (e.g., incorrect equipment sizing, inadequate space, wrong equipment type, etc.).
• Provide clear, detailed instructions within the Work Order to ensure installers have everything needed to complete the job successfully.
• Generate a complete inventory of required materials for the installation.
• Ability to complete jobs within estimated budget.
• Other duties as assigned

Requirements

Minimum Qualifications

Experience And / or Training

Preferred Qualifications

Physical And Mental Demands

Working Environment

This job operates in a professional office environment. Must be able to routinely use standard office equipment, such as computers, or laptops, multi-line phone, and photocopiers / scanners.

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