Field Service Representative (San Francisco, CA)

Job Description

Job Description

Join Our Team and Keep Moving Forward with Breg!

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Field Service Representative in the San Francisco, CA area to join our team. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

Who You Are

You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in your ability to demonstrate ownership and accountability; the ability to plan, execute, control and deliver; communicate effectively both written and verbal.

What You’ll Do

As a Field Service Representative, you will :

• Performs the delivery and set up of ancillary equipment.
• Performs the measuring and fitting of orthopedic products; fits / instructs patients in other ancillary DME products.
• Provides inventory management services to customers, including ordering and returning product as needed. Provides delivery estimation dates and ongoing communication.
• Prepares, gathers and submits paperwork for insurance billing purposes ensuring accuracy and timeliness of receipt. Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
• Ensures highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians, where required.
• Evaluates orthotic device on patient and makes adjustments to assure fit, function, and quality of work.
• Utilizes Breg Vision and Breg Claims System as applicable to support daily operations.
• Prepares daily, weekly and monthly reports for management review. Analyses reports and data for trends and patterns. Suggests areas for improvement including processes and procedures.
• Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

What You Bring

Work schedule includes...

Why Breg?

At Breg, we invest in our people and culture. We offer :

Compensation

Salary Range : $23.00-$29.00 / hr. Actual compensation is determined by factors such as experience, skills, and business needs. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for a variable comp plan with an annual target at plan of $2,000, paid out on a quarterly basis.

Ready to Move Forward?

If you’re ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com / careers.

Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE / Minorities / Females / Vet / Disabled are encouraged to apply.

Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position.

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