Front Desk

Overview

Position Title : Front Desk. Location : San Jose, Los Altos. May be required to commute to the Los Altos site. Type : Full-Time | 30-40 hrs / week (Tuesdays–Sunday). Compensation : $22–$28 / hour (Based on experience). Benefits : Health Insurance | 401K | Paid Sick Leave | Growth Opportunities in Education Sector.

Responsibilities

• Administrative & Operational Support : Manage day-to-day office administration, including purchases, reimbursements, supply inventory, and workspace organization.
• Coordinate logistics for classrooms and facilities, ensuring smooth operations across multiple locations.
• Support backend operational needs such as equipment maintenance, environment upkeep, and scheduling.
• Front Desk & Customer Communication : Lead and coordinate a small front desk team, ensuring professionalism, and consistent service standards.
• Serve as the first point of contact for parents and visitors, resolving escalations and ensuring satisfaction.
• Support consultation and onboarding of new families, explaining programs, policies, and scheduling logic.
• Help improve front desk SOPs, service scripts, and customer feedback loops.
• Academic & Campus Support : Coordinate classroom usage, resolve schedule conflicts, and support teacher and student logistics.
• Assist with new campus site setup and operational readiness.
• Monitor student attendance, teacher class reports, and ensure post-class procedures are completed.
• Support seasonal programs (e.g., camps, competitions, or open houses) as part of the core delivery team.

Qualifications

What We Offer

J-18808-Ljbffr