Practice Manager, Multi-Hospital in Aston / Conchester

Job Description

Job Description

Multi-Unit Practice Manager

FLSA Status :

EEOC Classification :

Employment Type :

Location :

Reports to : Regional Director of Operations

SUMMARY

The Multi-Unit Practice Manager is the financial and operational leader of 2-3 hospitals within a geographic region. He / She works together with the hospital leadership as well as CVP to ensure efficient day to day operations and successful financial performance. The Area Practice Manager leads by example to motivate and inspire the team to provide an excellent experience for our clients and their pets.

ESSENTIAL DUTIES & RESPONSIBILITIES

Human Resources

• Administrate all human resource functions including staff recruitment, hiring, training, scheduling, performance evaluations, counseling, and terminations.
• Manage annual performance evaluations. Responsible for performance evaluations for supervised staff with the assistance of the department lead.
• Implement and maintain Employee Safety and Disaster Plan procedures and manuals.
• Assure compliance with OSHA and Workers’ Compensation programs.
• Distribute all necessary communication materials with staff, including policy changes, relevant information discussed at meetings, and client feedback.
• Mediate personnel grievance, documenting all reprimands and counseling meetings

Operations

Marketing

Financial

In addition, the Practice Manager may work scheduled shifts during which he or she will be responsible for providing client service and / or direct patient care.

SUPERVISORY RESPONSIBILITIES

The Multi-Unit Practice Manager is responsible for managing all hospital team members and directly supervisors hospital Office Managers.

REQUIRED EDUCATION & EXPERIENCE

High school diploma or general education degree (GED); or two to five years o f veterinary or human healthcare experience and / or training; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Certification in Veterinary Practice Management preferred.

COMPETENCIES

COMPUTER SKILLS

To perform this job successfully, an individual should have; MS Excel, MS Word, and MS PowerPoint. Experience with Veterinary software a plus.

TRAVEL REQUIREMENTS

The Area Practice Manager is required to travel between their assigned hospital / clinics on a regular basis ensuring attention is provided similarly. The Area Practice Manager is also required participate in operational meetings hosted by CVP. Potential to attend off site conferences, seminar and workshops.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

WORKING ENVIRONMENT

This job operates in a professional animal hospital / clinic. This role may have exposure to electromagnetic radiation, anesthetic gases, unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law.

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