Health Equity Quality Specialist

Health Equity Quality Specialist

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the worlds leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise. We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more. The Health Equity Quality Specialist advances an organizations efforts to eliminate health disparities and improve outcomes for diverse populations. This role focuses on analyzing data, evaluating quality metrics, supporting culturally responsive care initiatives, and ensuring that programs, policies, and clinical practices promote equitable health outcomes. The Specialist must have a deep understanding of health equity requirements from a regulatory and accreditation lens, providing subject matter expertise for collaborative business partners while managing the health equity initiatives and deliverables within the quality team.

Principal Duties and Responsibilities :

• Health Equity & Quality Improvement
• Drafting, reviewing, and revising internal policies and procedures to ensure alignment with industry standards, legal requirements, and best practices.
• Identifying disparities in clinical outcomes, access, and patient experience through data analysis and quality metrics.
• Develop, implement, and monitor health equity action plans tied to organizational quality goals and regulatory requirements.
• Support quality improvement (QI) projects using methodologies such as PDSA, Lean, or Six Sigma.
• Collaborate with care teams to integrate equity principles into workflows, care pathways, and population health strategies.
• Comprehensive health equity program management, ensuring compliance to regulatory requirements to ensure constant state of audit and accreditation readiness.
• Data & Reporting
• Collect, stratify, and analyze data by race, ethnicity, language, gender identity, sexual orientation, socioeconomic status, and other demographic factors.
• Produce dashboards, reports, and presentations to communicate disparities and improvement opportunities.
• Ensure accurate documentation and compliance with national, state, and accrediting-body standards (e.g., CMS, NCQA, Joint Commission).
• Facility development and ensure delivery of state, federal, and other reporting requests.
• Policy & Program Management
• Ensuring that all policies and documents meet legal, regulatory, and industry-specific compliance standards.
• Preparing for and supporting internal and external audits by providing the necessary documentation and ensuring that policies and records are up to date.
• Identifying risks associated with inadequate documentation or non-compliance with policies and working to mitigate those risks.
• Maintaining proper security protocols for sensitive documents to prevent data breaches or unauthorized access.
• Review and recommend modifications to policies, procedures, and programs to enhance equity and inclusion.
• Partner with community organizations, patient advocates, and internal teams to support outreach and engagement of marginalized populations.
• Ensure development and execution of foundational program documents, complying with regulatory and accreditation standards.
• Complete ongoing program oversight to ensure implementation of program and initiatives across the business lines.
• Manage appropriate committees including compiling agendas, meeting minutes, and presentations.

Qualifications :

Additional Job Details (if applicable) :

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will