Auto Porters

611 Boll Weevil Circle, Enterprise, AL 36330

Mobile Service Coordinator 1+ Year of Experience in Customer Service

Call Center Preferred

Pay Based on Experience!

Excellent Benefits!

Sam Boswell Buick GMC in Enterprise, AL is a great place to have a rewarding career! Our high-volume Service Department is seeking a Mobile Service Coordinatorto join our team . This position is the first point of contact for customers requesting mobile automotive services. This role is responsible for scheduling mobile service appointments, coordinating technician routes, and ensuring each customer has a smooth, seamless experience from booking to service completion . This is a full-time (40 hours+ per week) position. Apply now for this great opportunity!

Sam Boswell Buick GMC is committed to an amazing work environment, superior customer service, community involvement, and military appreciation. We appreciate our employees and invest in their success!

Key Responsibilities :

• Manage inbound calls, texts, and online inquiries to schedule mobile automotive service appointments.
• Coordinate and optimize mobile automotive technician schedules and routes to maximize efficiency.
• Verify customer and vehicle information to ensure service accuracy.
• Communicate appointment confirmations, updates, and follow-ups with customers.
• Collaborate with service managers and technicians to address scheduling conflicts or special requests.
• Maintain accurate records in the companys CRM or scheduling system.
• Provide exceptional customer service with professionalism and empathy.

Required Qualifications :

Preferred Qualifications :

Full-Time Benefits :

Required

Preferred

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