Product Manager - Talent Community

Product Manager - Talent Community

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Summary: The Talent Community Administrator is responsible for driving Talent Community member engagement, supporting the optimization of training pathways (pre- and post-hire), and enhancing the overall experience within the Job Duck Talent Community from Candidates preparing for placement to Staffers advancing in their careers. This role oversees the Talent Community's product roadmap and operational performance, ensuring seamless integration across all systems while defining the community's vision, strategy, and continuous improvement initiatives. Through cross-functional collaboration, this role elevates Community member quality, readiness, and long-term success while aligning all Community efforts with broader organizational goals. Monthly Salary: USD 1,100.00

Key Responsibilities:

• Talent Community Operations
• Oversee daily operations of the Talent Community, ensuring adherence to SOPs and identifying opportunities for optimization.
• Maintain and update contact lists across different platforms.
• Manage tagging and segmentation of Community members based on engagement, activity and training.
• Ensure accuracy and alignment of data across all systems.
• Track and analyze all systems' metrics, usage and trends to improve funnel performance and identify growth opportunities.
• Analyze, interpret and present performance reports to support strategic decisions.
• Product Management
• Define and communicate the Talent Community's product vision, goals, and roadmap.
• Conduct market research and collect feedback from Community members to uncover needs, gaps, and opportunities.
• Develop and maintain a product roadmap aligned with business priorities.
• Write clear product requirements and user stories for system features, enhancements and workflows.
• Collaborate with cross-functional teams to deliver high-quality product improvements.
• Monitor product performance and iterate features based on data insights and Community member feedback.
• Act as the voice of Community members throughout the product lifecycle, ensuring all enhancements support engagement, readiness, and satisfaction.

Requirements:

• Background in recruitment, HR operations, or talent development.
• Minimum of 2 years of experience managing small-scale, cross-functional projects.
• Strong analytical and data interpretation skills.
• Excellent written and verbal communication abilities.

Preferred Qualifications:

• Familiarity with ERP, ATS, LMS, SIS, or CRM systems and experience managing talent communities.
• Knowledge of career development programs or competency-based learning models.
• Experience in product roadmap planning and user-centered design principles.

Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages: English

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. Take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.