Solutions Architect
EclaroLos Angeles, CA, United States3 days ago
Job type
- Full-time
Job descriptionProvide technical expertise / credibility to account team on designated focus area. Conduct customer presentations on value proposition and technical solution sets for assigned accounts and focus areas. Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development. Assist sales account managers with project management for complex pre-sales engagements. Complete technical sections for RFP / RFI / RFQ responses for assigned accounts. Assist account teams with collecting customer business and technical requirements and determining recommended solution(s). Develop solution architecture and detailed line-item configurations / bills of material (BOMs). Develop proposal and / or presentation of recommended solutions. Assist with technical scoping / review for Statements of Work (SOWs) for assigned accounts. Function as liaison to end-user customer technical staff regarding solution and implementation specifics. Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate. Function as technical liaison and ambassador with field OEM sales and technical teams. Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set. Conduct knowledge transfer with SAT members around solution updates, implementation lessons learned, etc., as relevant. Assist sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution & its implementation or deployment, as needed. Assist in developing customer get-well plan, if applicable. Assist sales and services management in identifying candidate solution areas for Client development or investment. Complete training, per development plan, and maintain certifications in accordance with focus area Assist Services Director with helping improve procedures and functions. Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc. Participate in weekly SAT planning conference calls. Complete administrative tasks (expenses, time reporting) in a timely fashion. College degree or applicable work experience. Two or more years of experience in designing or implementing complex network or systems / storage solutions. Three or more years of experience in providing pre-sales engineering support. Certifications in applicable technology, preferred. Network engineering or systems / storage engineering, preferably with one or more of : Cisco, Client, NetApp, VMware, Symantec, Microsoft. Pre-sales support. Excellent written communications skills. Strong attention-to-detail. Excellent oral presentation skills. 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Solutions Architect
Job Number : 25-05237
Progress on your journey to success! ECLARO is currently recruiting for a Solutions Architect in the Los Angeles, CA area for one of our clients.
ECLARO's client is a leading provider of healthcare workforce software and solutions. If you're up to the challenge, then take a chance at this rewarding opportunity!
Position Overview :
- As a Solutions Architect, will function as the technical lead for Client for targeted, key solution sets.
- Will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers' needs, and developing solutions from concept to implementation.
Responsibilities :
Qualifications :
If hired, you will enjoy the following ECLARO Benefits :
If interested, you may contact :
Lisa Pelletier
Lisa.Pelletier@eclaro.com
646-695-2949
Equal Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
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Solution Architect • Los Angeles, CA, United States
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