Administrative Assistant Appeals Support

Administrative Assistant Appeals Support (Contract Role)

Pay Rate (Based on Experience) :   Administrative Assistant II : up to $20 / hour ; Administrative Assistant III : up to $24 / hour

Location :   On-site, downtown Austin

Schedule : Part-time, MondayFriday (3035 hours / week)

Were looking for an Administrative Assistant to provide support to the Appeals team within the Group Benefits Division. The ideal candidate will have strong attention to detail, organizational skills, and experience handling sensitive or confidential information. Responsibilities will include general administrative and clerical support, document preparation, data entry, and assisting with appeals case processing. This position requires professionalism, accuracy, and the ability to maintain confidentiality when working with Personal Health Information (PHI) and other sensitive records.

Responsibilities :

Provide administrative and clerical support to the Appeals team

Prepare, proofread, and organize documents related to appeals cases

Perform data entry and maintain accurate records

Assist with appeals case processing and documentation

Handle sensitive information with confidentiality and professionalism

Support team members with special projects and operational tasks as needed

Qualifications :

High school diploma or equivalent (some college preferred)

Prior administrative or office experience preferred

Experience working with confidential or sensitive records is a plus

Familiarity with healthcare or benefits-related documentation is beneficial

Skills :

Strong attention to detail and organizational skills

Excellent written and verbal communication

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to multitask and manage time effectively

Professional demeanor and punctuality

Ability to work independently and maintain confidentiality

ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.

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