Account Coordinator

Job Description

Job Description

Description : About the Role

The Account Coordinator plays a vital role in connecting farmers, sales staff, and the agronomy team to ensure accurate records, smooth operations, and exceptional customer service. This position is responsible for timely and precise invoicing of agronomy products and services, monitoring customer bookings, sales contracts and prepay accounts. In addition, the role supports positive customer interactions and collaborates with team members to coordinate services, deliveries and product needs. This is a dynamic position for someone who is great at multi-tasking, organized, detail-oriented and passionate about supporting both customers and Landus team members in a fast-paced, ag-focused environment.

What will you do?

• Support the Landus team by helping monitor agronomy sales with both existing and prospective customers.
• Updating and maintaining accurate customer licenses and permits within Landus systems
• Monitoring customer accounts ensuring accurate product invoicing and application of payment
• Documenting and maintaining farm splits, field plans, and other key account details
• Supporting the creation and management of Landus work orders facilitating accurate deliveries and services
• Prepare and verify accurate and timely invoices, ensuring correct pricing and product / service details within a 48hr window
• Assist customers with billing / statement inquiries
• Assist other employees with billing or inventory inquiries
• Help manage inventory control of agronomic products and office supplies at the location.
• Ensure product for sale is received timely within Landus systems
• Manage and fulfill product shipping requests, ensuring accuracy and timely execution
• Assist Inventory Lead with inventory records ensuring alignment between physical stock and Landus systems.
• Maintain a strong understanding of Landus credit, sales, and inventory policies related to agronomy.
• Verify daily sales invoices and contracts for accuracy and proper documentation.
• Coordinate grain settlement process, including preparing and sending documents for signature.
• Provide support with scale operations as needed, ensuring efficient and accurate processing.
• Collaborate with the Relationship Specialist to plan and execute community events; take primary responsibility during Harvest season, with the Relationship Specialist leading in the spring.
• Deliver excellent service by promptly assisting farmers or connecting them with the appropriate team members to support their agronomy or grain needs.
• Ensure that the work area is kept clean and organized.
• Adhere to Landus Cooperative’s safety policies and procedures while serving as a champion for safety compliance across the organization.
• Other duties as assigned.

Requirements :

REQUIREMENTS OF ROLE :

Licenses : This position requires the safe operation of a motor vehicle to perform the essential functions of the job. The employee must meet the qualifications set forth in the company’s vehicle safety policy. Failure to meet these qualifications could result in removal from this position.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or listen. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms when using equipment. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.