GC Manager (General Contracting)

JOB DESCRIPTION

GENERAL PURPOSE OF THE JOB :

The General Contracting (GC) Manager is responsible for overseeing and managing all aspects related to the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region. Additionally, responsibilities will encompass Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. The GC Manager, along with the RBM, is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
• Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
• Assess daily operational situations for crisis management, safety, and escalation protocol.
• Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
• Travel to job sites as needed to provide support to account resources (including rooftop projects).
• Travel to customer or sales meeting as needed to support business or account activities.
• Accountable for regional cost / budget variance & profitability as it relates to General Contracting.
• Accountable for regional Quality Assurance.
• Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
• Ensure Construction Managers are setting project timelines and goals.
• Identify resource or employee concerns and act promptly to resolve and engage appropriate HR or WTI management.
• Ensure documentation on employee issues is prompt and submitted to HR.
• Act as an agent of change and improvement and adapt quickly to changing business priorities.
• Manage key metrics and report regularly or as required.
• Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing and Resource Management.
• Participate in the Preventive and Corrective Action process with responsibility and authority to :

Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.

deficiency or unsatisfactory condition has been corrected.

Safety compliance

Concept, Planning & Design (Proposals & Specs) :

# Proposals / Specs being managed

# of projects w / in (time & / or $) budget + / - X%

# Qualified Contractors

Forecasting POC for work in progress for projected revenue purposes

Technical knowledge of all products and services that WTI offers.

Superior written, oral, and digital communication skills.

CERTIFICATES, LICENSES, REGISTRATIONS :

OTHER SKILLS AND ABILITIES :