Customer Service Representative

MUST HAVE Current producer P&C license (property and casualty)

Contract to Hire

Pay rate (non negotiable) : $21.47

JOB DESCRIPTION

One of our clients in the Insurance Industry is looking for Insurance Customer Service Representatives to work hybrid in Omaha, Nebraska, San Antonio, Texas, and Pittston, Pennsylvania. As a Client Services Representative, you will be responsible for delivering industry-leading service by ensuring the timely and accurate entry of all inbound leads. Answering inbound calls, you'll be speaking directly with small business owners and their representatives to assist in them providing product options to ensure their business is well insured. This role requires strong multitasking abilities, consistent dependability, and a collaborative mindset. You'll work closely with team members in a fast-paced environment, maintaining high service standards while contributing to a supportive and team-focused culture. This position will pay $21.47 / hr with opportunities for incentives. Exact compensation may vary based on several factors, including skills, experience, and education.

REQUIRED SKILLS AND EXPERIENCE

Bachelor's or associate's degree in business administration or related field OR 2+ years of customer service experience within a call center environment

• Excellent verbal and written communication skills
• Organizational skills and attention to detail
• Excellent time management skills with a proven ability to multitask
• Current producer P&C license (property and casualty)

NICE TO HAVE SKILLS AND EXPERIENCE