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Retail Store Assistant Manager
Retail Store Assistant ManagerThat Fish Place- That Pet Place • Lancaster, Pennsylvania, United States, 17603
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Retail Store Assistant Manager

Retail Store Assistant Manager

That Fish Place- That Pet Place • Lancaster, Pennsylvania, United States, 17603
23 days ago
Job type
  • Full-time
Job description

Retail Store Assistant Manager

Assistant Manager

The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring an excellent customer experience, driving sales, and fostering a positive and productive work environment. This role helps lead, coach, and develop team members while upholding company values of being positive towards people and pets, eager to learn, team-oriented, and accountable.

Essential Duties & Responsibilities

  • Assist in supervising and directing staff to meet sales, service, and operational goals.
  • Provide coaching, training, and feedback to employees to support growth and performance.
  • Ensure high standards of customer service and resolve escalated customer concerns.
  • Help manage inventory, merchandising, and product displays to maximize sales opportunities.
  • Monitor loss prevention practices and maintain store safety and security standards.
  • Support scheduling, timekeeping, and daily task assignments to ensure smooth operations.
  • Act as manager-on-duty in the absence of the Store Manager, making key decisions as needed.
  • Contribute to a positive workplace culture that encourages teamwork and accountability.
  • Assist with retention of employees.
  • Ensure compliance with company policies, procedures, and operational standards.

Qualifications

  • Previous retail or supervisory experience required; assistant manager experience preferred.
  • Strong leadership and team development skills.
  • Excellent communication and problem-solving abilities.
  • Customer-focused with a passion for delivering exceptional service.
  • Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
  • Proficiency in POS systems, scheduling tools, and basic Microsoft Office applications.
  • Ability to stand for extended periods and occasionally lift up to 50 lbs.
  • Work Environment

    This position requires a hands-on presence in the store, frequent interaction with customers and employees, and occasional evenings, weekends, and holidays as needed.

    Compensation details : 18-22

    PI7f6a757b5b5d-30511-38636862

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    Retail Store Manager • Lancaster, Pennsylvania, United States, 17603

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