Hub Success Engineer

A company is looking for a Hub Success Engineer.

Key Responsibilities

Support strategic customers in their use of the Hub, from onboarding to production deployment

Collaborate with product and engineering teams to gather customer feedback and influence the roadmap

Ensure stability, scalability, and security of customer deployments for demanding use cases

Required Qualifications

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field

3-5 years of experience in a customer-facing technical role in a SaaS, AI / ML, or cloud infrastructure environment

Familiarity with platforms for collaborating on models or datasets

Technical skills in Typescript, Node.js, or Python

Strong customer service mindset and proactive attitude