Job Description
Job Description
Benefits :
SERVPRO of Henderson, Webster, Union, McClean, Crittenden Counites & SERVPRO Warrick, Spencer, Dubois Counites
Construction Project Manager
Do you love helping people through difficult situations?
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
1. Customer Satisfaction
a. Be responsible for customer service and management of the customer experience.
b. Compile and resolve punch list items.
c. Perform final walk-through with customer.
d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
e. Manage all warranty activities
2. Project Initiation
a. Evaluate and sell projects.
b. Educate customers on construction process.
3. Project Planning
a. Identify and document project scope of work.
b. Create and Review estimates.
c. Obtain customer and client agreement on scope and estimate.
d. Review budgets.
e. Ensure proper permits are acquired
4. Project Execution
a. Create project schedule and timeline.
b. Identify and qualify subcontractors and resource providers.
c. Negotiate terms and set expectations.
d. Plan, organize, and manage crews and subcontractors.
e. Schedule all subcontractors and material suppliers.
f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
Experience and Skill Set
Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and / or construction preferred
Formal Education / Training
High school diploma / GED
Project management experience preferred
Site Superintendent • Henderson, KY, US