Description
As an Advanced Field Service Engineer you will perform maintenance audits configuration programming installation / commissioning upgrades and migration of complex / advanced Honeywell Distributed Control Systems (EXPERION PKS TPS / TDC300).
You will report directly to our Field Service Manager and youll work out of our Pascagoula MS location on an on-site work schedule.
Responsibilities
Key Responsibilities
- Periodic communication with customers regarding technical and administrative DCS issues.
- Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues / inquiries.
- Configure maintain and troubleshoot Honeywell hardware networks and software including Experion PKS LCN and TPS.
- Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customers industrial process.
- Migrate Legacy Honeywell control systems to Honeywells new technology offering.
- Develop the skills and talents of other engineers through guidance and on-the-job supervision.
- Understand customer key processes and economic drivers and translate those into business opportunities providing timely research and recommendations.
- Assist Sales during sales pursuits.
- Be the face of Honeywell to end-users and competitors.
- Learn end-to-end product / solution development and delivery / execution of Honeywell products and solutions.
- Use technical expertise of complex Honeywell solutions / product offerings to enhance customer experience.
- Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.
- Publish reporting to customers including service reports and monthly performance reports.
- Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.
Qualifications
YOU MUST HAVE
5 years of experience with Honeywell DCS and networks : Experion PKS hardware & software in addition to TDC2 / 3000 FTE TPS LCN UCN Hiway various system architecture operations and Process Controls.Knowledge and skills with serversPCs IP Networking technologies (switch router firewall etc).Fundamental knowledge of 3rd Party technologies and software. Project Management experience (budget control schedules resource allocation reporting)Valid Drivers LicenseWilling to develop extensive product knowledge in formal and on-the-job training environments working with the latest Honeywell technology.WE VALUE
A strong commitment to safety and a safe working environment.Self-motivated ability to meet deadlines and work under pressure work independently and as part of a team.Effective communication (verbal and written) and interpersonal skills along with proven ability to interact professionally with peers and customers.Project a positive attitude focused on meeting and exceeding Honeywells and customer expectations.Previous technical Field Service and customer service experienceGood written and oral communication and presentation skillsBENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary cutting-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid Holidays. For more information : application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date : 10 / 03 / 2025.
Key Skills
MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1