Compliance Analyst II - Complaints and Investigations

Position :

Compliance Analyst II - Complaints and Investigations

Location : Topeka OR Lenexa, KS

Job Id : 2459

# of Openings :

Position : Compliance Analyst II - Complaints and Investigations

Department : AE Wealth Management Compliance

Reporting to : Compliance Director - Investigations

Location : Topeka, KS / Lenexa, KS - or fully remote for qualified candidates

Overview :

Advisors Excel is seeking an experienced and motivated Compliance Analyst II specializing in Complaints and Investigations to join our compliance team.

In this advanced role, you will play a pivotal role in upholding regulatory standards and driving process improvement across our organization. You will be responsible for investigating complaints, conducting thorough analysis, and implementing effective solutions to address compliance issues.

By leveraging your analytical expertise, attention to detail, and industry experience, you will deliver effective solutions that enhance our reputation, ensure regulatory compliance, and maintain trust with our clients and partners.

What you'll do :

• Perform complex investigations, complaints, and quality service reviews by gathering and analyzing relevant documents and circumstances
• Assist the Compliance Manager with training team members
• Prepare comprehensive letters and memos pertaining to investigations and complaints, ensuring accuracy and clarity in communication
• Maintain records and reports for investigations, complaints, and quality service reviews, adhering to established protocols
• Collaborate closely with internal stakeholders across departments to facilitate the completion of investigations and related tasks
• Efficiently track and manage multiple cases, prioritizing tasks to meet deadlines effectively
• Take ownership of assigned projects, demonstrating accountability for timely completion with or without direct oversight

Experience you'll bring :

Bonus Points :

What you'll get :

Who We Are :

Advisors Excel is a fast paced, innovative company that seeks to service independent financial advisors in a multitude of areas within their business. From operational functions to sales and marketing, our end goal is to help continually grow advisors' businesses nationwide. We thrive on watching them succeed. Not only does AE want to see the success of our advisors, but also our employees. We have high expectations from them to continually move our business forward. We are on the hunt for positive people who thrive on hard work and in a collaborative team environment. If this sounds like you, then what are you waiting for? We want you to join our team!

Advisors Excel is an Equal Employment Opportunity Employer. Everyone is welcome here - as an inclusive workplace, our employees are always comfortable bringing their true selves to our offices daily.

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