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Customer Success Specialist

Customer Success Specialist

Confidential CareersIndianapolis, IN, United States
2 days ago
Job type
  • Part-time
Job description

URGENTLY HIRING : Client Success Representative - Lighting Services

Location : Indianapolis, IN

Compensation : $17 / hr starting + performance-based incentives

Job Type : Part-Time

Industry : Consumer Services / Residential Services / Lighting Installation

Why 317 Lights?

At 317 Lights , we brighten our customers’ homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner—and that starts with a dedicated team. As a Client Success Representative, you’ll be the friendly face that ensures each installation ends with a smile. What sets us apart :

  • Competitive Pay : $17 / hr starting wage + performance incentives
  • Customer-Focused Touch : Deliver thank-you gift cards during visits
  • Career Growth : Hands-on role with opportunities to grow in customer success
  • People-First Culture : Join a supportive, reliable, and professional team
  • Impactful Work : Be the final step in making every project successful

Your Role : What You’ll Be Doing

  • Visit customers on the same day their installation is completed
  • Ensure all lights, timers, and system components are working properly
  • Provide a brief demonstration of system operation and address any customer questions
  • Gather feedback through a short digital survey
  • Encourage happy customers to share their experience with a Google review
  • Deliver a $25 gift card as a thank-you for their time
  • Communicate any concerns, service issues, or additional customer requests to the installation team

    • Minimum Requirements

  • Prior customer service experience is a plus
  • Excellent communication and people skills
  • Dependable, punctual, and professional presentation
  • Comfortable traveling to customer homes throughout the Indianapolis area
  • Detail-oriented with basic troubleshooting or technical aptitude

    • Compensation & Schedule

  • Earnings : $17 / hr starting + performance-based incentives
  • Benefits : Paid incentives, mileage reimbursement, career development opportunities
  • Schedule : Part-time, flexible hours with customer visit scheduling

    • Our Core Values

  • Customer Satisfaction Above All
  • Reliability & Professionalism
  • Clear Communication
  • Integrity in Every Interaction

    • Ready to Brighten Every Customer’s Day?

    This isn’t just a part-time job — it’s your opportunity to represent a trusted local company, connect with homeowners, and ensure they’re delighted with their new lighting system. Apply today and join the 317 Lights team.

    APPLY HERE!

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    Customer Specialist • Indianapolis, IN, United States