Spa Front Desk

Benefits:Bonus based on performanceCompany partiesCompetitive salaryEmployee discountsPaid time offTraining & developmentWellness resourcesSpa Concierge – Ole Henriksen Face/Body Spa (West Hollywood)About UsAt the legendary Ole Henriksen Face/Body Spa in West Hollywood, we believe that true beauty and wellness begin with joy, balance, and extraordinary care. For over 50 years, our spa has been a destination for those seeking transformative treatments, radiant results, and an unparalleled luxury experience.Position OverviewWe are seeking a polished, service-driven Spa Concierge to join our dynamic team. The Spa Concierge serves as the first point of contact for our guests and plays an essential role in curating their wellness journey. This role requires a warm, professional presence, strong organizational skills, and the ability to anticipate and fulfill guest needs with impeccable attention to detail.ResponsibilitiesWelcome guests with gracious hospitality and guide them through their spa experience.Manage reservations, appointment bookings, and daily scheduling with efficiency and precision.Provide knowledgeable recommendations on spa treatments, retail products, and packages.Handle check-in, check-out, and payment processing seamlessly.Maintain a pristine, calm, and inviting reception environment.Act as liaison between guests and spa team to ensure exceptional service delivery.Support administrative tasks including confirmations, follow-ups, and special requests.Assist with light housekeeping, cleaning, and laundry as needed.QualificationsPrior hospitality, spa, or luxury service experience preferred.Strong communication and guest-relations skills with a warm, professional demeanor.Ability to multi-task in a fast-paced environment while maintaining composure.Proficiency in booking/scheduling systems (experience with spa software a plus).Passion for wellness, skincare, and luxury guest service.Perks & BenefitsCompetitive hourly compensation + opportunities for service and retail incentives.Discounts on spa services and products.Work in an iconic, high-profile spa with celebrity and global clientele.Opportunities for professional growth within the spa and wellness industry.Free parkingLocation West Hollywood, CA