Customer Service RepresentativeA Parts Warehouse LLC • Lake Orion, MI, US
Customer Service Representative
A Parts Warehouse LLC • Lake Orion, MI, US
25 days ago
Job type
- Full-time
Job descriptionPaid Time Off Career Growth Opportunities Receive inbound customer calls and emails Provide product information(including researching), process orders, pack and ship orders, problem resolution Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Must be able to lift up to 50 lbs. High school diploma / GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure and with a team Highly organized with the ability to prioritize projects and manage time effectively
Job Description
Job Description
Benefits :
- Dental insurance
- Employee discounts
- Health insurance
Benefits / Perks
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. This job entails physical activity, which can include lifting up to 50 lbs., packaging orders, and the ability to use small ladders.
Responsibilities
Qualifications
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Customer Service Representative • Lake Orion, MI, US
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