Database Analyst IV

Overview

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The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Client (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around the state. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and / or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.

OIS is currently undergoing a large IT Service Management (ITSM) system replacement project, transitioning from legacy CA Service Desk Manager (SDM) and CA Asset Portfolio Management (APM) to Ivanti ITSM and Neurons for Discovery and Configuration Management. This role is critical to supporting the configuration of Ivanti for an automated and scalable IT asset tracking.

We are seeking an experienced Database Analyst IV to support design, development, testing, and implementation of data structures required for hardware and software asset tracking, purchasing workflows, and configuration item (CI) management. This role will provide technical expertise in translating legacy manual processes into structured, normalized datasets—supporting data modeling, cleansing, migration, and process alignment to enable automation, workflows, and reporting within Ivanti's ITSM and ITAM platforms.

Scope

Key Person under this WOC will participate in the OIS ITSM Maturation Project by supporting the transition and instantiation of ITAM data from legacy sources to the Ivanti suite. The Key Person will :

• Collaborate with the Asset Management team members to support the configuration and management of relational data models aligned with Ivanti ITSM and Neurons platform requirements.
• Translate spreadsheet-based and manual processes into structured, scalable data systems to support hardware / software asset and purchasing workflows.
• Contribute to the design and population of the configuration management database (CMDB), asset inventories, and line-item-level purchasing structures.
• Assist in mapping legacy records (e.g., hardware, software, vendor, location, financial) into Ivanti object structures, identifying and integrating missing or incomplete data.
• Support integration efforts with procurement systems, inventory sources, and automated discovery tools.
• Plan and support data migration activities, including extraction, transformation, and load (ETL), testing, cleanup, and validation.
• Ensure data normalization, integrity, and accessibility across the asset lifecycle, incorporating performance tuning, error correction, and auditing best practices.
• Collaborate with internal technical teams and vendors to troubleshoot and validate data mappings, field configurations, and automation triggers.
• Document custom database structures, data dictionaries, and configuration elements to support maintainability and knowledge transfer.

Tasks

Required skills and experience

Rate card

Interviews will be conducted via MS Teams. Interview times will reflect Pacific Standard Time. This position is approved for remote or hybrid work. Remote onboarding will be required for the first day. The selected key person could potentially telecommute, as agreed to between the Agency Authorized Representative and the key person. Any decision to allow telecommuting is made with the understanding that decision will be re-evaluated by the Agency Authorized Representative on a regular basis. The key person should be available to work onsite within a reasonable timeframe. Telecommuting will be contingent upon the key person providing his / her own adequate computer, monitor(s), Internet connection, and telephone, and be readily available during normal working hours via phone, email or instant message. Access to Agency systems will be provided via VPN or similar software. No hardware or additional software will be provided at the key person's home site or his / her PC. For Services that are agreed to occur remotely that those Services will only be completed by the Key Person resourced for the Project and all work must be performed in the United States of America. Remote engagement requires Key Person to have consistent access and / or clarity for : high speed internet, cellular phone / landline phone, web camera and microphone. OIS operates on standard business days (Monday - Friday, 8 AM – 5 PM, Pacific Standard Time, except for State of Oregon holidays and business closures) and Key Person must be available to engage with OIS / ODHS as agreed upon with OIS management.

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