Yardi Super User (Temporary)

Job Description

Our client, a respected real estate investor and manager, is seeking a Yardi Super User for their headquarters in Chicago's west suburbs. This position works directly with the IT and business and will be responsible for supporting operations at both the corporate and property levels, working with Yardi. The primary focus will be creating and producing reports within Yardi for various business leaders. This is a contract role that will go for at least a few months and will require 3 days per week in the office, but will also have potential to go beyond that if there is mutual interest.

Responsibilities

• Installs, configures, maintains, and troubleshoots software systems used by properties within the residential portfolio and corporate office.
• Engages with a variety of stakeholders, influencing, and negotiating schedules and deliverables, as necessary. Facilitates stakeholder communication and encourage engagement from business project parties.
• Maintains database integrity and security by providing user provisioning, password changes, and termination of user access.
• Collaborates interdepartmentally as needed to ensure accurate and timely resolutions.
• Streamlines development process by thoroughly analyzing requirements, identifying potential bottlenecks, and proposing efficient solutions.
• Conceives, develops, manages, delivers, and scales new products, upgrades, services, processes, and business models for business objectives in a timely and efficient manner.
• Designs and facilitates initial and ongoing software training to employees, including developing knowledge guides and training materials for property teams.
• Performs regular audits of software information to ensure accuracy.
• Identify service request trends and collaborate with clients to minimize recurring incidents.
• Acts as liaison between property staff and software vendors.

Qualifications