Receptionist

Receptionist Position

Are you customer-focused, organized, and comfortable working onsite? If so, this is the role for you!

The Ann Arbor Area Community Foundation (AAACF) is a $300 million community foundation focused on improving the economic mobility and quality of life of the residents of Washtenaw County. Our assets have doubled since 2015, and now AAACF is one of the 20 fastest-growing community foundations in the US. Founded in 1963, AAACF administers over 600 charitable funds. Through a core team of 20 Trustees, 19 employees, and 400+ volunteers. AAACF works to connect people, charitable causes, and permanent capital for community impact as the philanthropic hub of Washtenaw County.

Don't check off every box? Apply Anyway! Statistics show that marginalized groups - such as women, LGBTQ+, and people of color are less likely to apply to jobs unless they meet every single qualification. AAACF is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging so if you're excited about this role but your experience does not align perfectly with every requirement below, we encourage you to still consider applying. Who knows, you might be the right fit for another future role!

About the Role

This position serves as the front-line point person for the foundation's daily administrative tasks. This position also serves as a key ambassador for the Community Foundation, often acting as the first point of contact for community members who visit our offices or call us.

The Receptionist will be part of an Administrative Team within the foundation that enables the other staff teams to achieve their goals, reporting to the Administrative and Facilities Manager. This position is a full-time on-site position, with 8:30 am 5 pm as the primary work hours.

Key Responsibilities

• Provides outstanding customer service to all AAACF constituents, callers, visitors, donors, grantees, applicants, partners, vendors, volunteers, coworkers, and the general public.
• Responds to callers and serves as the initial point of contact on behalf of the Foundation.
• Welcomes visitors to the office and acts as their initial host, offering refreshments, pointing out the coat closet, and notifying other staff of arrival.
• Provides front desk and reception coverage.
• Manage and maintain office calendars, schedule staff meetings.
• Provides logistics support for hosted events: document prep, room setup and tear down, name tags, refreshments, etc.

About You

The ideal candidate for this position has the following qualifications:

• High integrity.
• Responsive, patient, and able to handle quick changes in priorities.
• Personable and approachable with a pleasant, helpful demeanor.
• Excellent written and verbal communication skills.
• Keen emphasis on precision and attention to detail.
• Strong organizational skills.
• Ability to work onsite full-time from 8:30 am 5 pm.
• Familiarity with Washtenaw County issues, nonprofits, donors, and communities is preferred, but not required.

Benefits

The Foundation has a generous benefits package for employees which includes; health, dental, and vision insurance; paid time off, a 403(b) plan with contribution matching; life insurance; short and long-term disability insurance; flexible and childcare savings accounts; paid time off; and other benefits.