Highmark Inc. Job Title
This role is responsible for contributing to the product strategy and roadmap for a defined product area, by managing a team while working under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development decisions. The incumbent works cross-functionally to manage a team that is executing a portfolio roadmap or portfolio of product roadmaps and delivering high-quality products that meet business objectives. They will manage the product backlog for a specific product or feature set.
Highlights of the ideal candidate experience :
Strong knowledge of Medicare Advantage and D-SNP insurance products
Understanding of Medicare Advantage competitive landscape / dynamics
Understanding of the insurance product lifecycle from start to finish
Experience developing and submitting Medicare Advantage bids
Experience managing vendor relationships for health-related services
Experience analyzing Medicare Advantage insurance product financial performance
Experience with insurance product delivery and implementation
Experience overseeing a team of Product Analyst and / or Product Managers (ideal)
Essential Responsibilities
- Perform management responsibilities to include, but are not limited to : involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary
- Product Strategy & Roadmap Contribution : Support leadership in developing and refining product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions.
- Requirements Definition & Backlog Management : Ensure accuracy and quality in requirement definition and backlog management executed by product management team
- Cross-Functional Collaboration : Work closely with engineering, design, marketing, sales, and other teams to ensure successful product development and launch. Participate in sprint planning, daily stand-ups, and other agile ceremonies.
- Product Development & Launch :
- Manage product development process across portfolio of products. Support the product management team as they facilitate the process for their individual products within the portfolio. Ensure quality and strategic foresight across the portfolio
- Customer Engagement : Engage with customers and users to gather feedback and understand their needs. Participate in user testing and other research activities.
- Market Research & Competitive Analysis : Conduct ongoing market research and competitive analysis to identify trends and opportunities. Maintain a strong understanding of the competitive landscape
- Team Collaboration & Support : Collaborate effectively with the product management team. Stay abreast of industry trends, regulations, and best practices in the healthcare sector and ensure compliance with relevant regulations and industry standards.
- Other duties as assigned or requested.
Experience
Required
5 years of experience in product management, product development, or a related field3 years of Leadership ExperiencePreferred
Experience in healthcare industryExperience working in an agile development environmentSkills
Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work effectively in a cross-functional team environment.Strong understanding of product development methodologies.Strong understanding of market research techniques.Customer-centric mindset.Education
Required
Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field or relevant experience and / or education as determined by the company in lieu of bachelor's degree.Licenses or Certifications
Required
NoneLanguage (Other than English) :
NoneTravel Required :
Less than 25%Physical, Mental Demands and Working Conditions
Position Type
Office-Based or Remote PositionPhysical Work Site Required
Frequently