Site Manager, Recuperative Facility EM

Overview : This Site Manager role is crucial in ensuring the effective and compassionate operation of a Recuperative facility. The position requires a balance of managerial, interpersonal, and crisis intervention skills to create a supportive and secure environment for residents while adhering to regulatory standards and fostering positive community relationships.

Key Responsibilities :

1. Facility Operations :

Oversee the day-to-day operations of the homeless care facility, ensuring a safe, clean, and welcoming environment for residents. Manage facility maintenance, security, and adherence to health and safety standards.

2. Client Services :

Coordinate and monitor the delivery of services to residents, including meals, hygiene facilities, medical care, and case management support. Implement and maintain client-centered care practices, addressing the diverse needs of the homeless population.

3. Staff Supervision :

Recruit, train, and supervise facility staff, including front-line support workers, security personnel, and maintenance staff. Foster a positive and collaborative work culture, promoting staff well-being and professional development.

4. Community Engagement :

Establish and maintain positive relationships with local community organizations, government agencies, and service providers. Collaborate with community partners to enhance the range and effectiveness of services offered at the facility.

5. Admission and Discharge Procedures :

Develop and implement intake and discharge procedures, ensuring a streamlined and supportive process for residents entering and leaving the facility. Coordinate with case managers to assess residents' needs and progress.

6. Budget Management :

Assist in the development and management of the facility budget, ensuring responsible

allocation of resources. Monitor expenditures, identify cost-saving opportunities, and contribute to fundraising efforts as needed.

7. Crisis Intervention :

Respond to crises or emergencies within the facility promptly and effectively, coordinating with relevant authorities and support services. Implement and enforce emergency protocols to ensure the safety and well-being of residents and staff.

8. Compliance and Reporting :

Ensure compliance with all relevant regulations, licensing requirements, and organizational policies. Prepare and submit regular reports on facility operations, resident demographics, and program outcomes.

Qualifications :

1. Education :  A bachelor's degree in social work, human services, public administration, or a related field is preferred.

2. Experience :   Several years of experience in managing shelters, residential facilities, or programs serving vulnerable populations.

Familiarity with the challenges faced by individuals experiencing homelessness.

3. Leadership Skills :   Strong leadership qualities with the ability to lead and motivate a diverse team. Effective communication and conflict resolution skills.

4. Empathy and Cultural Sensitivity :  Ability to interact with compassion, empathy, and cultural sensitivity, recognizing the diverse backgrounds and experiences of residents.

5. Organizational Skills :  Excellent organizational and multitasking abilities, with attention to detail in managing facility operations.

6. Adaptability :  Ability to adapt to the dynamic needs of the homeless population and the facility environment.

7. Crisis Management :   Capability to handle crises calmly and efficiently, implementing appropriate protocols to ensure the safety of residents and staff.

8. Community Collaboration :  Demonstrated ability to collaborate with community partners, government agencies, and service providers to enhance the quality of care and support services.