Senior Product Marketing Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

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Role Overview

This senior‑level position on the CXone Mpower AI platform product marketing team will help accelerate enterprise deals with high‑impact programs and materials focused on the power of the platform and its transformational AI capabilities.

In our AI‑first era, AI is no longer just a tool in customer service; it’s a platform. NiCE CXone Mpower is the AI platform for CX. Built in the cloud, CXone Mpower replaces legacy limitations with speed, scale, and innovation. It drives AI transformation across the enterprise by automating service from intent to fulfillment, augmenting the workforce with real‑time intelligence, and orchestrating workflows on one unified platform.

Responsibilities

• Effective collaboration across the organization with product management, pre‑sales, sales executives, product marketing colleagues and more
• High‑impact sales enablement content and programs, including training
• Differentiated and technically oriented Analyst Relations content for RFIs, briefings, etc.
• Engaging and precisely written and produced thought leadership including eBooks, whitepapers, blogs, etc.
• Ongoing oversight of designated AI platform elements, including web pages, sales collateral, etc.
• Strategic and collaborative work with customers for in‑person events and webinars

Qualifications

What’s in it for you?

Join an ever‑growing, market‑disrupting, global company where the teams – comprised of the best of the best – work in a fast‑paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

About NiCE

NICELtd. (NASDAQ : NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors over 3 billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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