Clinic Administrator | Pleasant Hill

Clinic Administrator

The Clinic Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures, and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Will support a large specialty or multi-specialty clinic.

Essential Key Job Responsibilities :

• Manage clinic staff on day-to-day operations.
• Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
• Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
• Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
• Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
• Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
• Work with Regional Director to develop and implement performance goals and objectives.
• Assist Regional Director with implementation and development of long-range plans.
• Monitor payroll system to control time management.
• Ensure and maintain environment to comply with regulatory, licensure, compliance, and accreditation requirements.
• Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
• Act as the liaison between the practice and Central Billing Office.
• Perform other duties as assigned.

Scope : >

11 Full-Time Providers >

30 Full-Time Direct Reports (does not include APC's) Multiple sites (Has direct operational responsibility.) Multi-specialty or Large Specialty

Minimum Qualifications :

Required Education : Sys / Div / Mkt / Local Manager Bachelor's Degree and minimum of 3 years leadership experience OR minimum of 5 years leadership experience in the discipline OR Master's Degree and no experience

Preferred Qualifications : 5 to 7 years' experience preferred.

Our Commitment : Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.