Customer Relations Representative - State Farm Agent Team Member

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 12 years and currently lead a dedicated team of five professionals. We offer a supportive environment with flexible scheduling, growth opportunities, and sales bonuses to reward success.


I graduated from UCM and stay active in my community by serving on the board of a local nonprofit called Green Works and being a member of the Hibernians. Community involvement is important to me, and that same passion carries over into how we support our customers and team.


Our agency culture is built on genuine care and a commitment to helping our team members succeed. We focus on individual strengths and work to place people in roles where they can truly thrive. If you’re looking for a workplace that invests in your growth and helps you reach your full potential, this could be the perfect place for you.


ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Liam Porter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.