EPM Cloud Senior Analyst

Overview

Benefit Information : ​

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit :

ABM 2025 Employee Benefits | Staff & Management

Essential Functions :

• Manage the enhancement and implementation of existing and new EPM cloud products (Freeform, FCCS, and ARCS) in line with established system development life cycle from analysis, requirements gathering, functional specification design, configuration, testing, deployment and support.
• Support the business customer with designing technology solutions that enable and scale to the end-to-end business process.
• Translate business requirements to functional specifications for development
• Perform unit testing and integrated system testing of updates and modifications to ensure that the specifications are met and that there are no unexpected or adverse impacts on application performance and functionality.
• Prepare and maintain documentation and conduct training associated with new or existing application functionality.
• Provide support by managing end user requests, monitoring service requests to ensure timely resolution of business issues.
• Provide application-level support specific to Oracle EPM freeform, FCCs, and ARCs, specifically resolving requests, incidents, and supporting with monthly close tasks that are technology dependent.
• Partner with the vendor to ensure application maintenance occurs in line with cloud and internal procedures (system downtime, testing, post-production validation, regression testing, etc.)
• Collaborate with various members across various technology and business teams to ensure application availability and support through peak processing cycles (e.g. month end, quarter end)
• Support transformation business initiatives where additional users and / or features may be requested as the business evolves.
• Adhere to enterprise change management process and IT support model
• Perform Security / Access provisioning to EPM product suite
• Ownership of key SOX controls related to financial reporting, report validation, and transaction data flow.
• Support business customers with sense of urgency and facilitate requests for support, enhancement, and operational / efficiency improvements
• Provide accurate estimates and timely updates to management.
• Available to support to ensure application availability, including after hours, if needed
• In-depth problem-solving capabilities.
• Can manage multiple competing priorities in a fast-paced, dynamic, results-oriented environment.
• Communicates effectively to articulate issues, status, resolutions
• Skills in relationship-building, teamwork, and collaboration.
• Positive attitude with a strong desire to learn and a continuous improvement mind-set.
• Ability to work independently Attention to detail, self-motivated, and the ability to maintain confidentiality.
• Special projects and other duties as assigned.

Required Qualifications :

Education :

Experience :

Working Environment and Travel Requirements :