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Customer Service Agent
Hustle Notice BizAustin, TX, US30+ days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent; college education preferred Previous experience in customer service or a similar role is an advantage Excellent verbal and written communication skills Strong problem-solving skills and attention to detail Ability to handle multiple tasks and work under pressure Professional attitude and a customer-first mindset Basic computer proficiency and ability to learn new systems Competitive salary ($36,000 - $45,000 per year) Growth opportunities within the company Development of essential communication and problem-solving skills Supportive and collaborative team environment Paid time off and holidays Full-time schedule with consistent hours
Customer Service Agent
Department : Vibes And Verbs
Employment Type : Full Time
Location : Austin, TX
Compensation : $36,000 - $45,000 / year
Description
We are currently seeking a Customer Service Agent to join our team in Austin, TX. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. You will be the first point of contact for our clients and customers, providing support via phone and email while ensuring that inquiries and concerns are handled promptly and professionally.
Key Responsibilities
- Respond to customer inquiries via phone and email in a timely and professional manner
- Provide accurate information regarding products, services, and company policies
- Resolve customer complaints efficiently and effectively
- Maintain detailed records of customer interactions and feedback
- Collaborate with other departments to ensure a seamless customer experience
- Identify opportunities to improve processes and customer satisfaction
- Follow up with customers to ensure issues are resolved
Skills, Knowledge and Expertise
Benefits
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Customer Service Agent • Austin, TX, US