Outside Guest Services Attendant

Job Description

Job Description

Description :

Together, We’re More.

Nestled in Texas Hill Country, Loraloma is a private sanctuary where natural beauty meets curated luxury. Our golf course, thoughtfully designed by David McLay Kidd, winds through dramatic 100-foot ravines along the Pedernales River, offering a playing experience that’s as visually breathtaking as it is thoughtfully designed. With five sets of tees, 100% Zoysia turf, and a commitment to sustainability, the course is crafted for all levels while preserving the natural beauty of the land. Our clubhouse will feature refined comforts including a restaurant, lounge, outdoor fireplaces, and comfort stations throughout the course. At Loraloma, we’re not just offering a round of golf- we’re delivering a one-of-a-kind experience for our members.

The Outside Guest Services Attendant is responsible for providing exceptional service to guests, ensuring that their experience on the golf course is enjoyable and seamless. This position involves a variety of outdoor duties, including customer interaction, golf cart management, and general maintenance of course facilities.

What You’ll Do

• Greet and welcome guests in a friendly and professional manner as they arrive at the golf course.
• Assist golfers with the loading and unloading of golf bags.
• Provide guests with information about course conditions, tee times, and available services, helping them with any special requests.
• Assist with resolving guest complaints or concerns promptly and professionally, ensuring a positive experience.
• Assists with inventory and proper handling of rental clubs and golf bags in storage, range balls and towels; maintains record of personal bags and shoes in storage.
• Monitor the flow of golfers on the course, ensuring timely pace of play and offering assistance as needed.
• Manage and maintain the practice facility, ensuring the driving range and putting greens are clean, stocked, and ready for use.
• Assist with course setup, including placing tee markers, setting up water stations, and ensuring the course is ready for daily play.
• Ensure carts are properly stocked, staged and charged and in working order for guest use, communicates problems to cart mechanic by completing appropriate repair forms.
• Responsible for cleanliness and orderliness of cart storage facility, podium and surrounding area, and cart return.
• Coordinate the inventory of clubhouse and cart amenities and supplies with the assistance and direction of the Supervisor.
• Complete task assignments including, but not limited to, washing and folding towels for guest use, and cleaning and detailing golf carts and rental clubs.
• Assists in the coordination of tournaments and special events with the golf professionals.
• Respond to trouble calls of inoperable carts; may be required to estimate damage costs.
• Assists with club repair needs and requests, communicating to Manager / Supervisor and / or golf professionals.
• Follow all safety guidelines related to the use of equipment and golf carts. Maintain a safe environment for guests and staff.
• Support valet operations, assisting with member and guest vehicle parking and retrieval.
• Contribute to team success by acting as a utility player, taking on various roles or tasks as needed.

Requirements :

What We Offer

At Loraloma, we know that remarkable guest experiences begin with empowered, fulfilled team members.

We offer :

About Us

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences. Areté Collective provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Areté Collective is a luxury real estate development firm based in Salt Lake City, Utah, specializing in the creation of high-end, sustainable residential and resort communities. With a fully integrated approach—from land planning and architectural design to marketing, sales, and hospitality operations—we craft distinctive, nature-connected living experiences. Founded in 2021, our team is made up of industry leaders with decades of expertise in design, development, and community building. At Areté, we are driven by a commitment to excellence, environmental stewardship, and thoughtful design that enhances both people’s lives and the landscapes they inhabit. Follow us on Instagram, LinkedIn, and Facebook at @Loraloma / Loraloma Private Club and Estates.

See the videos below to learn more about Loraloma!

https : / / youtu.be / yltH4ZqmM6I?si=VaIviQZehpiNrGdl

https : / / youtu.be / B6jE0O7OnBI?si=WL9VztUsYv_t9U5M

https : / / youtu.be / JFsD54fIT_g?si=O19XxYaLBZcdv32g