Customer Service Admin I - Contract

Customer Service Admin (Contract / Temporary)

Crane Aerospace & Electronics has an exciting opportunity for a Customer Service Admin (contract / temporary) at our Lynnwood, WA location.

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments : from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).

Located in the epicenter of United States aviation manufacturing, our Crane Aerospace & Electronics Lynnwood, Wash., facility delivers industry-leading aerospace & defense power and fluid solutions. Our products are rugged enough to fly 5 billion miles from Earth on NASA's New Horizons spacecraft and innovative enough to be featured on Eviation's Alice all-electric aircraft. You'll join a group of aerospace professionals committed to engineering excellence and work in a community tucked between the idyllic Puget Sound and Cascade Mountains. Start the next chapter of your career with Crane Aerospace & Electronics!

Essential Functions

• Prepare timely responses to customer requests for quotes (RFQ) through internal coordination to convey pricing and delivery information back to the customer
• Review and enter purchase order requirements, including flowing down essential requirements, into ERP system and provide order acknowledgements to customers
• Support accounts receivables to address past due payment issues for assigned customer base
• Process warranty returns and ensure timely processing to support customer requirements
• Establish and grow relationships with our customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms
• Support and work with demand management and Regional Sales Managers / Customer Account Managers to ensure customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable
• Ensure applicable export compliance requirements are adhered to

Non-Essential Functions

Minimum Qualifications

Preferred Qualifications

Working Conditions

We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.

In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.

Salary range : $30.43 - $38.46 / hr. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.