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Production Support Analyst
Production Support AnalystMDMS Recruiting LLC • New York, NY, us
Production Support Analyst

Production Support Analyst

MDMS Recruiting LLC • New York, NY, us
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

Production Support Analyst

Our team is seeking to add a Production Support Analyst for the pre-trade execution services team serving the global execution services desk.

Responsibilities :

  • Responsible for the applications used by traders, sales and middle office on the trading floor.
  • Responsibility includes software releases, configuration, monitoring and support of all production system components and infrastructure.
  • Support, develop and maintain system scripts
  • Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.
  • Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.
  • Work with global development and application support teams in New York, Montreal, Paris, Bucharest, Bangalore and Hong Kong.
  • Position being on the main trading floor, extensive interaction is expected with traders, sales, developers and quants.
  • Gaining in-depth exposure to both the business and technology aspects of equity derivatives business.
  • Bring a passion to stay on top of DevOps trends, experiment with and learn new CD technologies.
  • Help or mentor other members of the team, preach and spread DevOps as religion in the firm.
  • Develop applications and scripts to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

Qualifications :

  • Undergraduate or Graduate degree in Computer Science or related concentration.

    • Experience Needed :

  • 2+ years’ experience in financial services industry
  • Broad understanding of multiple asset classes, including equities, options and synthetic swaps.
  • Ability to prioritize tasks and problems in a dynamic environment

    • Desired / Plus :

  • Experience with monitoring systems such as Prometheus & Grafana
  • Direct Fidessa experience on an enterprise system
  • Fidessa support experience.

    • Technical Skills :

  • Comfortable working on UNIX / Linux (Sysadmin, Shell Scripting, etc.) and Windows environments.
  • Experience working with relational databases, excellent SQL skills.
  • Understanding of Python and experience trouble-shooting issues

    • Desired / Plus :

  • Knowledge of FIX.
  • Sybase Databases
  • Task Schedulers (Autosys)
  • Strong with scripting language (Shell, TCL, Perl, Python, etc.)
  • Understanding of the Agile and Continuous delivery.
  • Networking Knowledge
  • Experience with one Source control management systems (GIT or Subversion).

    • Competencies :

  • Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.
  • Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.
  • Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.
  • Comfortable in a fast paced, ambiguous and matrix environments.
  • Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.
  • Strong verbal and written communication skills.

    • Requirements

    Production support, application support, trade support

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