Case Manager

Case Manager, Community Living Room

Agency Description :

San Francisco Community Health Center (formerly known as API Wellness Center) is a federally qualified health center that provides culturally competent, high quality medical care, health services, education, and outreach. We transform lives by advancing health, wellness and equality. We strengthen the well-being and lead under-served communities of all races, ethnicities, gender identities, sexual orientations, and immigration statuses, toward justice and health. Founded in 1987 as an all-volunteer, community-based response to the AIDS crisis in communities of color, we are an anchor-organization for San Francisco's Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves to be healthy and needs access to the highest quality health care.

About You :

• You focus and center your work around giving a high level of service.
• You are empathetic in responding to any situation with compassion and curiosity.
• You are driven by your own internal integrity as well as that of the agency.
• You have a justice and equity mind-set.
• You feel that everyone deserves dignity and respect.
• You consistently pay attention to details.
• You collaborate well in a diverse and interdisciplinary workplace.

About the Space :

Community Living Room (CLR) is a drop-in based resource linkage program, focused on connecting people who use drugs to substance use services and treatment, such as medically assisted treatment (suboxone and buprenorphine), health education support groups, and safe use supplies. The drop-in also provides coffee, breakfast and lunch and additionally, a case management program that focuses on two areas : medical and community case management services every afternoon.

About the Role :

The Case Manager is responsible for conducting intake and assessments, including follow-up assessments, and linkage to the necessary resources to seamlessly support clients in the Community Living Room. The Case Manager collaborates and works with other Case Managers, Community Health Workers, and Community Ambassadors within SFCHC programming and other organizations, such as SFDPH, to ensure case management services are provided during and after the program.

The Case Manager is also responsible for working with their assigned case load to develop care plans and coordinating participants through navigating medical care, health education, supportive counseling, benefits advocacy, and coordinating services within their program as assigned by their direct supervisor, the Community Living Room Program Manager. Direct client work and interaction will be done at the office at our main clinic at 730 Polk Street, or at our various satellite locations within San Francisco.

Essential Duties :

Minimum Qualifications :

Benefits :

EEOC Statement :

San Francisco Community Health Center is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. San Francisco Community Health Center does not discriminate based on age, ancestry, citizenship status, color, creed, disability status, gender identity, HIV status, marital status, medical condition, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other legally protected class.